LIABILITY AND DISCLAIMERS

This page describes general disclaimers relating to the use of Unonight.shop, product information, availability and external services.

Last updated: 28 June 2026

  1. MANDATORY RIGHTS

Nothing on this page limits any rights you have under mandatory Norwegian consumer law.

If there is a conflict between this text and statutory rights, the law takes precedence.

  1. INFORMATION IN THE ONLINE STORE

We work to ensure that information in the online store is accurate, current and clear.

However, the store may contain:

  • typing errors
  • technical errors
  • incorrect images
  • outdated stock status
  • incorrect prices or product information
  • temporary display errors
  • translation errors

We may correct obvious errors when they are discovered.

If an error affects an order, we will contact the customer as soon as possible.

  1. PRODUCT IMAGES AND COLOURS

Product images are intended to provide the best possible presentation of the goods.

Colours, shades, size and appearance may vary slightly because of:

  • screen settings
  • lighting
  • photography
  • production variations
  • packaging changes
  • supplier updates

This does not limit statutory complaint rights if the goods do not conform to the agreement.

  1. PRODUCT INFORMATION

The customer should read the full product description before purchase and use.

This applies particularly to information about:

  • size
  • materials
  • contents
  • use
  • maintenance
  • cleaning
  • safety
  • allergens
  • batteries or power supply
  • compatibility
  • seals and hygiene

Any manufacturer information supplied with the goods should also be read and followed.

  1. USE OF PRODUCTS

Products must be used in accordance with:

  • the product description
  • supplied instructions
  • the manufacturer’s recommendations
  • relevant safety warnings

Unonight.shop is not responsible for damage caused by use contrary to clear instructions, misuse or unsafe handling, unless otherwise required by mandatory law.

Stop using a product if it appears damaged, defective or unsafe.

  1. HEALTH AND INDIVIDUAL CIRCUMSTANCES

Product information in the online store is general and does not replace individual medical or professional advice.

Contact a qualified healthcare professional if you:

  • are pregnant
  • have an illness or injury
  • use medical equipment
  • take medication that may affect use
  • have allergies or sensitivities
  • are uncertain whether a product is suitable for you

Do not use a product where the manufacturer’s warnings state that it is unsuitable.

  1. ALLERGIES AND SENSITIVITIES

The customer is responsible for checking stated materials and ingredients before use.

Composition and packaging may be changed by the manufacturer. You should therefore also check the labelling on the product received.

Stop using the product in the event of irritation, discomfort or an allergic reaction, and seek appropriate medical assistance.

  1. STOCK STATUS AND AVAILABILITY

Stock status may change quickly.

Placing an item in the shopping cart does not reserve it.

An item may sell out before payment is completed or before the order is processed.

If an ordered item cannot be supplied, we will contact the customer and refund any amount paid for that item.

  1. PRICES AND TECHNICAL ERRORS

We reserve the right to correct obvious pricing, typing and system errors.

If a price is clearly incorrect and the customer understood or reasonably should have understood this, the order may be corrected or cancelled.

Any amount already paid will be refunded without undue delay.

This does not limit the customer’s rights relating to other errors or defects.

  1. DELIVERY TIMES

Stated delivery times are estimates unless a specific delivery date has been expressly agreed.

Delivery may be affected by:

  • carrier delays
  • weather
  • public holidays
  • stock discrepancies
  • supplier delays
  • official inspections
  • customs processing
  • unforeseen technical problems

The customer’s rights under the Norwegian Consumer Purchases Act apply in the event of delay.

  1. EXTERNAL PROVIDERS

Unonight.shop uses external providers for services including:

  • the Shopify platform
  • payment
  • shipping and transport
  • email
  • technical operations
  • security
  • analytics where consent has been given

External providers may have their own terms and privacy rules for services for which they are independently responsible.

This does not limit Unonight.shop’s responsibility for its own obligations towards the customer.

  1. EXTERNAL LINKS

The online store may contain links to external websites or services.

We are not responsible for the content, availability or privacy practices of external websites that we do not control.

The customer should read the terms and privacy information of the external service.

  1. UNONIGHT.COM

Unonight.shop and Unonight.com are separate services.

Unonight.shop is the online store.

Unonight.com is a membership platform with its own terms, features and privacy rules.

You do not need to be a member of Unonight.com to shop at Unonight.shop.

  1. TECHNICAL AVAILABILITY

We work to keep the online store available and stable.

However, we cannot guarantee uninterrupted access at all times.

Temporary downtime may result from:

  • maintenance
  • updates
  • security measures
  • failures at third-party providers
  • network problems
  • unforeseen technical events

We will try to correct serious errors as quickly as reasonably possible.

  1. SECURITY

The customer is responsible for protecting:

  • passwords
  • customer accounts
  • payment information
  • gift card codes where applicable
  • the device used for the purchase

Suspicious activity should be reported to support@unonight.shop.

Do not send passwords, full card numbers, security codes or BankID information by email.

  1. EVENTS OUTSIDE OUR CONTROL

We cannot be held responsible for failure to perform caused by circumstances outside our reasonable control, to the extent permitted by law.

This may include:

  • natural events
  • fire
  • war or conflict
  • strikes
  • government action
  • major transport disruption
  • serious power or network outages
  • failure by critical external providers

This does not limit the customer’s mandatory rights in the event of delay or non-delivery.

  1. CHANGES

We may update this page when:

  • services change
  • products or providers change
  • technical circumstances change
  • legal requirements change

A later version does not retrospectively alter agreements already concluded.

  1. CONTACT

General customer service:

support@unonight.shop

Orders, shipping and delivery:

order@unonight.shop

Payments and refunds:

payment@unonight.shop

Unonight.shop is owned and operated by Aipify Group AS
Daniel Hansens gate 7
5008 Bergen
Norway
Organisation number: 937 978 960