TERMS AND CONDITIONS OF SALE

These terms and conditions apply to consumer purchases of goods through Unonight.shop. They supplement the information provided in the online store and during the ordering process. Mandatory rights under Norwegian consumer law always take precedence over these terms in the event of any conflict.

Last updated: 28 June 2026

  1. SELLER

Unonight.shop is owned and operated by Aipify Group AS
Daniel Hansens gate 7
5008 Bergen
Norway
Organisation number: 937 978 960
Email: support@unonight.shop

Aipify Group AS is referred to below as the “seller”, “we”, “us” or “our”.

  1. BUYER AND AGE LIMIT

The buyer is the person who places the order.

Unonight.shop is intended for persons aged 18 or over. By completing a purchase, the buyer confirms that they are at least 18 years old and have the legal capacity to enter into the agreement.

  1. THE AGREEMENT

The agreement consists of the information provided during the ordering process, the selected goods, price, delivery, payment method, these terms and conditions, and any individually agreed terms.

The purchase is governed, among other things, by the Norwegian Contracts Act (avtaleloven), Consumer Purchases Act (forbrukerkjøpsloven), Right of Withdrawal Act (angrerettloven), Marketing Control Act (markedsføringsloven), E-commerce Act (ehandelsloven), and other relevant Norwegian legislation.

These terms do not limit any rights the buyer has under mandatory law.

  1. PRODUCTS AND PRODUCT INFORMATION

We aim to ensure that descriptions, images, sizes, materials, contents and other product information are correct and clear.

Minor variations in colour or appearance may occur due to screen settings, photography or production variations. This does not limit the buyer’s rights if the goods are defective or non-conforming.

The buyer is responsible for reading the product description and any instructions relating to use, safety and maintenance before using the product.

  1. PRICES

All prices are shown in Norwegian kroner and include value-added tax where applicable, unless otherwise clearly stated.

Shipping costs and any other charges are shown before the order is completed. The total price is displayed at checkout before the buyer confirms the purchase.

In the event of an obvious pricing, typing or system error, the order may be corrected or cancelled if the buyer understood or reasonably should have understood that the information was incorrect. Any amount already paid will be refunded without undue delay.

  1. ORDERING AND FORMATION OF THE AGREEMENT

The buyer may review and change the shopping cart before submitting the order.

The order becomes binding when the buyer activates the final purchase button and the order has been received. The buyer will then receive an order confirmation by email.

The order confirmation should be checked. Errors can be reported to order@unonight.shop.

If an item cannot be delivered, we will contact the buyer and refund any amount paid for that item.

  1. PAYMENT

Available payment methods are shown at checkout and may include:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Maestro

  • UnionPay

  • Apple Pay

  • Google Pay

  • Klarna

The available options may vary depending on the device, country, order value and the payment provider’s terms.

Payment will be authorised or charged in accordance with the selected payment method and the payment provider’s terms. Questions about a specific payment can be sent to payment@unonight.shop.

When Klarna is used, Klarna’s own payment and credit terms also apply.

  1. DELIVERY

Available delivery options, estimated delivery time and shipping costs are shown before the purchase is completed.

Delivery will be made to the address or collection point provided by the buyer. The buyer is responsible for ensuring that the contact and delivery information is correct.

Stated delivery times are estimates unless a specific delivery date has been expressly agreed. In the event of delay, the buyer’s rights under the Norwegian Consumer Purchases Act apply.

  1. RISK OF LOSS OR DAMAGE

The risk of loss or damage to the goods passes to the buyer when the buyer, or a third party appointed by the buyer, has taken physical possession of the goods.

Damage or loss occurring before this time is borne by the seller, subject to any exceptions provided by law.

  1. RIGHT OF WITHDRAWAL

As a general rule, the buyer has a 14-day right of withdrawal for online purchases.

The withdrawal period begins on the day after the buyer, or a third party appointed by the buyer, receives the goods. For an order containing several items delivered separately, the period normally begins on the day after the final item is received.

To exercise the right of withdrawal, the buyer must provide a clear notice before the deadline expires. The notice may be sent to support@unonight.shop or submitted through the store’s withdrawal form.

The buyer must return the goods no later than 14 days after sending notice of withdrawal.

The buyer covers the direct return costs unless otherwise agreed or unless the return is due to incorrect goods, a defect or another matter for which the seller is responsible.

The goods may be inspected in the same way as they could be inspected in a physical store. The buyer may be responsible for any reduction in value caused by handling beyond what is necessary to determine the nature, characteristics and functioning of the goods.

When the right of withdrawal is validly exercised, we will refund the payment received, including the cost of the least expensive standard delivery option offered at the time of purchase. Additional costs resulting from the buyer choosing a more expensive delivery option than standard delivery will not be refunded.

The refund will be made without undue delay and no later than 14 days after we receive the notice of withdrawal. We may withhold the refund until the goods have been received or the buyer has provided evidence that they have been returned.

  1. SEALED HYGIENE AND INTIMATE PRODUCTS

The right of withdrawal does not apply to sealed goods that are not suitable for return for health protection or hygiene reasons if the seal has been broken after delivery.

This exception applies only when:

  • the goods are actually sealed

  • the goods are not suitable for return for health or hygiene reasons

  • the seal is broken after delivery

  • the buyer was clearly informed before the purchase that the right of withdrawal would lapse if the seal was broken

This may be relevant to certain intimate products, cosmetics, underwear or similar goods when the statutory conditions are met.

Any loss of the right of withdrawal does not affect the buyer’s statutory rights if the goods are defective, incorrect or otherwise non-conforming.

  1. RETURNS

The buyer should contact support@unonight.shop before returning goods in order to receive the correct return information and ensure efficient processing.

Failure to make contact in advance does not limit the statutory right of withdrawal or the buyer’s statutory rights relating to defects.

The goods must be packaged securely. The buyer should retain the shipping receipt and tracking information until the return has been fully processed.

The registered business address must not automatically be used as the return address unless this is expressly stated in the return instructions.

  1. DELAY AND FAILURE TO DELIVER

If the goods are not delivered at the agreed time, the buyer may, depending on the circumstances, require performance, set a reasonable additional deadline, cancel the purchase and claim compensation under the Norwegian Consumer Purchases Act.

The buyer should contact order@unonight.shop if delivery does not take place or tracking information is not updated as expected.

  1. DEFECTS, INCORRECT GOODS AND STATUTORY CLAIMS

If the goods are defective or the buyer has received the wrong item, the buyer should contact support@unonight.shopwithin a reasonable time after the issue was discovered or should have been discovered.

A complaint submitted within two months after the defect was discovered is always considered to have been made in time.

The general statutory complaint period is two years. For goods that, under normal use, are intended to last substantially longer, the period may be five years.

Depending on the circumstances, the buyer may be entitled to repair, replacement, a price reduction, cancellation of the purchase or compensation under the Norwegian Consumer Purchases Act.

We may request an order number, description and photographs in order to process the matter, but this does not limit the buyer’s statutory rights.

Statutory rights relating to defects, the right of withdrawal and any warranty are separate rights.

  1. UNCOLLECTED PARCELS

An uncollected parcel is not automatically considered a valid exercise of the right of withdrawal. The buyer should provide a clear notice if they wish to withdraw from the purchase.

If a parcel is returned because it was not collected, the seller may claim reimbursement of documented and reasonable direct shipping and return costs to the extent permitted by law.

This does not limit the buyer’s mandatory statutory rights.

  1. PERSONAL DATA

Personal data is processed in accordance with the store’s privacy policy and applicable data protection legislation.

The privacy policy describes, among other things, which personal data is processed, the purposes and legal grounds for processing, recipients, retention periods and the buyer’s rights.

  1. COMPLAINTS AND DISPUTE RESOLUTION

The buyer should first contact support@unonight.shop so that the parties can attempt to resolve the matter.

If the matter is not resolved, a consumer may submit the case for mediation by the Norwegian Consumer Authority (Forbrukertilsynet). If mediation is unsuccessful, the matter may, where applicable, be submitted to the Norwegian Consumer Disputes Commission (Forbrukerklageutvalget).

Disputes are governed by Norwegian law. Mandatory rules concerning the consumer’s legal venue apply.

  1. CHANGES TO THESE TERMS

The terms and conditions that applied when the order was placed govern the purchase.

Subsequent changes do not have retroactive effect on purchases already concluded.

  1. CONTACT

General customer service:
support@unonight.shop

Orders, shipping and delivery:
order@unonight.shop

Payments and refunds:
payment@unonight.shop